Are you still working without a hotel booking system or struggling to understand the benefits of using one? Well, with the rapid change in travel booking scenario, it’s time to educate yourself on the advantages of a booking system and how it can improve efficiency and generate more revenue. Let’s see some of them.
- Simplifies Front Office Tasks
A hotel booking system makes front office operations easier by providing ‘real time’ status of the hotel rooms. The front desk staff can draw bookings directly on their front office console and update them without any hassle. A reservation software such as QiK Circle has ‘Room Allocation’ feature that helps in allocating rooms to guests automatically on the basis of various parameters, such as cleanliness, availability, occupancy, preferences and so on.
- Improves Guest Reservations
Nowadays, many OTA’s promote their site by offering free cancellations or changes in the booking to the customers. If your hotel doesn’t have its own bookings system, chances are high that it has to deal with various vendors manually which ultimately creates a lot of confusion in bookings resulting in huge losses. An integrated booking system enables information to be synced via all systems so that any reservation which is canceled or changed through the OTA gets updated in real-time.
- Enables Easy Distribution
In this competitive hotel industry, guests have numerous options while they’re traveling – B&B’s, hotels, motels, resorts and so on. To stay ahead of the competition, you need to ensure that your hotels are visible as much possible. A hotel booking software enables hotels to be available in the market globally in real time. It not just does the job of maximizing bookings via hotel’s own website but also is present in various online channels – OTA’s and GDS. Additionally, through the booking system, your hotel can manage all the channels via one interface hence maintaining room inventory and rate parity uniformly in real time. This helps simplify hotel operations for your reservations team and furthermore eliminates issues such as double or overbooking.
- Increases Multi-Tasking
With the booking system, a hotel with minimal staff can effectively manage several tasks simultaneously. They can manage group check-ins, check out, make changes in reservations and so on all at the same time without any mess.
- Centralizes Hotel Management
It is necessary to opt for a booking system to centralize your hotel management so as to keep everyone informed. Housekeeping department can update rooms which are ready for check-in, the front desk can, in turn, inform which rooms have been check-out as well as assign tasks to the hotel staff quickly and easily. This ensures complete transparency and reduces the chances of loss of any significant information due to lack of communication.
Relying on traditional methods of hotel bookings can only cause your hotel get a very limited number of customers because of time-taking reservations and low visibility. It is imperative for hotels to invest in an integrated hotel booking system which not just does the job of simplifying hotel operations but at the same time maximizes revenue. So, take some time to think if you want to spend the whole day managing operational overheads or improve hotel efficiency and serve your guests better.