4 Ways Food & Beverage Software can boost your bottom line

Food and beverage is a leading example of an industry under constant pressure to meet regulatory requirements. A systematized food management is a must if restaurants are to sustain with health codes and this can be achieved with the use of proper food and beverage software.

Businesses in just about any industry can adapt fully integrated hotel software to not only get finances, inventory, or sales data under control, but they can also use them to gain new capabilities and insights that a basic spreadsheet could never provide – insights that have a real impact on their bottom line.

So, what can hotel software do for your food and beverage industry business? Apart from keeping track of numbers, what can be the tangible benefits of a food and beverage software for a hotel or restaurant? We’re glad you asked. Here are the 4 surprising ways a food and beverage software can help your business succeed.

1.Inventory Tracking in case of recalls

Food recalls are every food and beverage industry company’s worst nightmare. But the way, they’re taken care of can make a difference between a company that survives and goes on to succeed – and a company that struggles. 

A hotel management software integrated with food and beverage solutions connected to warehouse management system can help a business monitor each and every product in its distribution supply chain. By tracking dates, quantities for each product, as well as each one’s movement, a hotel or restaurant would quickly be able manage perishable inventory and execute product recall automatically.

2.Efficient distribution for perishable foods

When you’re managing perishable foods, every second counts. Distribution must be immediate, efficient, and accurate in order to minimize costs and maximize product quality. It’s not enough to track products as they move through the distribution supply chain – you need to be able to identify ways to continuously improve. 

With a PMS’s inventory management and CRM capabilities, integrated with hospitality solutions, a food and beverage industry company can easily take orders, find the most efficient ways of transporting products, and track every step of the process, so that inefficiencies can be eliminated and customer satisfaction – and profits – can be uplifted.

3.Restaurant management made easy

Managing a restaurant can sometimes feel like a juggling act. Especially when you’re in charge of an entire chain, it’s next to impossible. By integrating hospitality management software with the POS system, restaurant chains can create accurate daily sales reports in real-time.

Giving management the full picture at every hotel and restaurant every day, things like monitoring cash, keeping track of cost vs sales performance and predicting future sales become easy by integrating food and beverage software in your property or restaurant. 

4.Improved customer service

Restaurant or hotel dining is not just about the food, at least from the customer’s perspective. Studies found that when customers eat out, they seek an experience that leaves them feeling good. Moreover, customers are more likely to spend more money and patronize a specific restaurant or hotel more often when they feel engaged. 

An improved customer service is all about delivering quality product at a fair price and delivering when it is promised which ultimately increases customer satisfaction. A food and beverage software helps streamline business process and internal errors in real-time. As a result of cost savings, better decisions and access to data, restaurants and hotels run more efficiently showing visibility in improved customer service.

In conclusion, the food and beverage industry is very competitive and highly regulated, therefore, investing in a robust hospitality management software is vital to operational efficiency and success of a food and beverage company. Consult QiK Circle Hospitality Management Software today to find out how we can help your company in streamlining operations, increase productivity and boost customer service.

How To Keep Hotel Staff Motivated & Happy

The secret to employee retention does not have to be a secret. A simple way to begin is by following the practices used by organizations that have been very successful at keeping their staff. The more contented and happy the hotel staff will be, there are high chances of increasing your hotel’s overall productivity. The bottom line of any hotel or hospitality-oriented business is excellent customer service and subsequently, productivity. And the heart of any hospitality business is its staff.

So, here are three tactics that hotels should adopt so as to have happier employees resulting in increase guest satisfaction:

Embrace Technology

Software and technology are a fundamental component for any hotel to have seamless operations and functionality. There are many advantages to why an efficient technology can help ease the burden for the staff in the hospitality industry.

Technology can help hotel processes be streamlined so that there is no hint of uncertainty. Teach department would have a system in place so that employees can follow a constant process and update their information online. A lot many times, information gets lost once a new shift takes over during manual handover, then the hotel staff needs to go back and forth trying to recover missed updates which takes a lot of time. Online Hybrid Cloud hotel software can enable staff to load all the data into the system in real-time so that the next shift just needs to log in and quickly be updated on the hotel operations. Efficient PMS software also helps hotels manage a lot of their departments such as check-in, check-outs, room allocation, housekeeping, billing – which all can be updated through a single interface. This technology eases the burden on the hotel staff and thus promotes customer satisfaction.

Hold Employee Engagement Workshops

Many hotel managers think employee training is a once-a-year affair. Regular interactive workshops and staff meetings help reinforce best practices and update the staff on new policies. These workshops can indeed be also used as an excellent opportunity to get staff’s feedback as well as the feedback they received from the guests.

Hotels can also take a step further in improving employee engagement and making your hotel stand out from others by showing appreciation to the staff such as a day off, spa gift card or even a genuine pat on the back. Hold some fun activities like a day retreat, icebreaker session or in-house competition so as to motivate hotel staff and give them an enjoyable work culture.

Increase Transparency

Sharing certain hotel information such as company goals and sales growth figures can give employees a sense of ownership with their job. The hotel owners and management should share their goals and targets with the employee so as to boost their work motivation and make them realize that this can only be achieved if everyone works as a team.

Employees having full knowledge of the hotel and their objectives and targets would be more motivated to ensure that the hotel meets its required targets. According to a Globoforce survey, an astounding 88% of employees who know their company’s transparent corporate values report increased engagement.

Hoteliers need to understand that the pressure faced by their hotel staff could be demoralizing. If the staff is overworked and over-stressed, it will directly impact their hotel and the guests too. Therefore, it is important more than ever to motivate your employees to create a productive environment.